About Us: Leadership

Rich Johnson, Director of Sales & Services, Eastern Region

Rich JohnsonOver the past 30 years, Mr. Johnson has been a part of the JFK airfreight community. Most of this time, he has been on the freight forwarding side of the business. Starting out at Circle Airfreight in Jamaica, he worked in all departments from the warehouse to being an Import Sales Manager. He was trained in the proper way to move cargo, learning that there are no shortcuts, just hard work and results will follow. Circle Airfreight believed that its people were the key to success, and he is very proud of is heritage there. Mr. Johnson moved on to a few small forwarders before joining Emery Worldwide. There, he managed the JFK operations. The JFK office grew to be a 50 million kilo per year office. While there were challenges, the growth was due to hard work and staff that cared. Along came UPS and they bought Emery. BDP International recruited him to be their Director of Airfreight. Again, they grew the product beyond expectations. They standardized the operations, so each and every office processed freight the same way.

In 2009, Mercury/Hermes approached Mr. Johnson to be their Director of Sales and Service. Eastern Region. He jumped in with both feet. It was a new experience for him to be on the GSSA/airline side of the business, and turned out to be a rewarding one for him and Hermes. He had brought his forwarding experience and has been able to use it to increase business for the airline and forwarding customers.